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| LikinBikin.com Products: FAQs/Policies |
| Refund, Returns and Cancellation Policies: We handle these on a case by case basis. So please contact us ASAP support@likinbikin.com We'll get some information from you, get you an Return Authorization#, and get you satisfied. On the return shipping, if it's our bad (we sent you the wrong item), we'll get the return shipping cost. If it's a manufacturer's defect or product warranty issue we'll get the shipping on that too... (You'll still need to contact for an RA#) If you don't like something that was skillfully described and photographed complete with size charts, email support@likinbikin.com and tell us what's up. As long as it's new, unused, still has the tags on it, we'll take it back. Free shipping deal started 3/25/2011. We cannot refund any shipping collected prior to that date. |
| Privacy Policy In Yahoo!'s words: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. In our words: Your privacy is important. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. What Information Is Collected? As part of the order process, the following information is collected: Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information How That Information Is Used: We will use that information ONLY for shipping, contacting, charging you for what you've ordered. We may be sending you an occasional email with special offers, coupons, and/or promotions. If you do not want these highly valuable and sought after hook-ups, just tell us to remove you or click the appropriate link in the first email you receive. Our Commitment To The Security of Your Data We share your information with NO ONE. That's the commitment. Sincerely, Likin' Bikin' |
Frequently Asked Questions
We answer emails. So if something's on your mind or you are concerned about ordering, please, ask questions...
frequently, if you like.
We answer emails. So if something's on your mind or you are concerned about ordering, please, ask questions...
frequently, if you like.
Question: I live in ___. Will you ship to me?
Answer: Depends on what you are ordering. Some manufacturers do not want us to ship internationally. We
respect that. Please contact us and we'll arrange according to your needs and location.
Answer: Depends on what you are ordering. Some manufacturers do not want us to ship internationally. We
respect that. Please contact us and we'll arrange according to your needs and location.
Question: I heard about the Likin' Bikin' rides and was thinking about joing y'all sometime. Where's the info on that?
Answer: We put our riding plans/dates/times/locations on the L'B' Facebook page. If you're anti-Facebook, that's ok. You don't need to
sign-in to see the updates. The thing is, FB makes a really good online bulletin-board for getting updates out to everyone. And since
blogging, tweeting, constant-contacting all take more time, FB keeps it simple.
Answer: We put our riding plans/dates/times/locations on the L'B' Facebook page. If you're anti-Facebook, that's ok. You don't need to
sign-in to see the updates. The thing is, FB makes a really good online bulletin-board for getting updates out to everyone. And since
blogging, tweeting, constant-contacting all take more time, FB keeps it simple.
| Question: I really like the ___'s. How do I know if they'll fit? Answer: You have options here. First, you can ask us. We have much sizing info here, including our own experience. (we use the same stuff). Or, you can check the size chart on the item's product page on our site, or the manufacturer's. |
We ship in-stock items within 24 hrs of your order, and for NO-CHARGE if over $49 (Sundays and holidays exculded... and sometimes Saturdays
too). If you would like us to special order items, (like stuff from Canada), it'll take longer... in which case we'll let you know right away.
Free Shipping offers are for domestic USA destinations within the 48 contiguous states only.
Except in certain cases, those free shipping offers go via USPS Post. Larger items, like bikes, frames, wire bead tires, etc., will be sent via UPS.
too). If you would like us to special order items, (like stuff from Canada), it'll take longer... in which case we'll let you know right away.
Free Shipping offers are for domestic USA destinations within the 48 contiguous states only.
Except in certain cases, those free shipping offers go via USPS Post. Larger items, like bikes, frames, wire bead tires, etc., will be sent via UPS.
Shipping info:
Question: Do you really have ___ in stock?
Answer: The short answer is, "Usually". The longer answer, the products on this site are also available in our retail
store. When items are purchased in store, we try to replace them and/or remove them from the online inventory as
soon as possible. However, sometimes backorders happen.
If this system allows you to put an out-of-stock item in your cart, we will contact you immediately with 1) How long it
will take to get the item to you, and 2) An easy option to cancel, if you need to.
Of course, items like complete bikes/build kits, and custom wheels take a few days to build/compile. Again, we will
contact you soon after your order, with eta's.
RIMS - Due to the vast variatey of KinLin rims we make available to you (something like 57 different
models/drillings/colors/sizes in road hoops alone!) we just can't stock them all, and sometimes have them
drop-shipped.
Any other drop ship items will be indicated as such on the actual product page.
Answer: The short answer is, "Usually". The longer answer, the products on this site are also available in our retail
store. When items are purchased in store, we try to replace them and/or remove them from the online inventory as
soon as possible. However, sometimes backorders happen.
If this system allows you to put an out-of-stock item in your cart, we will contact you immediately with 1) How long it
will take to get the item to you, and 2) An easy option to cancel, if you need to.
Of course, items like complete bikes/build kits, and custom wheels take a few days to build/compile. Again, we will
contact you soon after your order, with eta's.
RIMS - Due to the vast variatey of KinLin rims we make available to you (something like 57 different
models/drillings/colors/sizes in road hoops alone!) we just can't stock them all, and sometimes have them
drop-shipped.
Any other drop ship items will be indicated as such on the actual product page.
| Mountain, Commuter, & Road Bike Parts Rider Owned And Operated - New England - Contact Us! info@likinbikin.com |
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Question: I live in New England, can I pick up my order?
Answer: Yes! Please do so! We've got lots of other stuff here too! We have in-store-only products which don't always
make it on to this site. Some, like KHS complete bikes, are because the manufacturer would like us to build and
adjust for you. We respect that.
Others, like large component companies (rhymes with "Mimano") just like to control the web (see next question).
In either case, come on by, we'll even give you a cup of coffee!
Answer: Yes! Please do so! We've got lots of other stuff here too! We have in-store-only products which don't always
make it on to this site. Some, like KHS complete bikes, are because the manufacturer would like us to build and
adjust for you. We respect that.
Others, like large component companies (rhymes with "Mimano") just like to control the web (see next question).
In either case, come on by, we'll even give you a cup of coffee!
| Stay in the L'B' Loop by signing-up for our emails. |
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| ©2007-2011 LikinBikin - www.likinbikin.com - All Rights Reserved |
| Question: Free Shipping oon orders over $49? What's the catch? Answer: The only catch is, we choose the shipping method. More on that below. As for hidden fees? NONE. In fact, we're in NH, which is a No Sales Tax state. So the price you see is the final price you pay to your doorstep. That's it. |
Question: Why can't I find Shimano products on LikinBikin.com?
Answer: Here's the deal, we do have some Shimano (pedals only) in the shop. We can't ship them though. The invoices we get with those
padals state:
"SHIMANO PRODUCTS MAY ONLY BE SOLD ON THE
INTERNET OR BY MAIL ORDER BY SHIMANO AUTHORIZED
INTERNET AND MAIL ORDER RETAILERS"
We are not authorized Shimano INTERNET retailers. Apparently only bicycle experts, like Amazon.com can sell Shimano online. And
apparently they can do so at a fraction of what Shimano "suggests" we sell them for.
That said, we will get you Shimano, if you want. We will NOT "price-match" Shimano anything. In fact, in most cases, we will show you
alternatives. Alternatives you may not have even known were available.
Answer: Here's the deal, we do have some Shimano (pedals only) in the shop. We can't ship them though. The invoices we get with those
padals state:
"SHIMANO PRODUCTS MAY ONLY BE SOLD ON THE
INTERNET OR BY MAIL ORDER BY SHIMANO AUTHORIZED
INTERNET AND MAIL ORDER RETAILERS"
We are not authorized Shimano INTERNET retailers. Apparently only bicycle experts, like Amazon.com can sell Shimano online. And
apparently they can do so at a fraction of what Shimano "suggests" we sell them for.
That said, we will get you Shimano, if you want. We will NOT "price-match" Shimano anything. In fact, in most cases, we will show you
alternatives. Alternatives you may not have even known were available.